Google Creates New Inflation Measure (The Guardian) — The Google Price Index will be based on the cost of goods sold online and could use real-time search data to forecast official figures. Clever use of unique data, but can the GPI findings be reproduced by another agency? I do like the idea of moving national statistical measures into real-time.
How To Break The Trust of Your Customers In Just One Day — some horrifying revelations about how freemium worked for Chargify and their customers: Over the past year, we discovered that the customer that never paid had the highest support load. […] Everyone’s always talking about freemium, but very few people actually use it, and we discovered this in looking at our customers for the past year. The reality was that less than 0.4% of customers had any sizeable number of free customers on their accounts. (via Hacker News)
The growing role of software architects: “Architecture has become much more interesting now because it’s become more encompassing," says Neal Ford, software architect and meme wrangler at ThoughtWorks.