What Went Wrong at Borders (The Atlantic) — a short summary of the decline and fall of Borders. Borders has a special place in our hearts at O’Reilly: it was a buyer for Borders who pointed out that Programming Perl was one of their top-selling books in any category, which got Tim focused on the Open Source story.
Virtues of Monitoring — great explanation of the different levels of monitoring you could (and should) have in your application. (via Simon Willison)
A Localization Horror Story — how hard it is to localize correctly. A wonderful article that is ruthlessly accurate in its descriptions of the pains of localizing software, which is no easier today despite the article being over a decade old.
