The Transformation of the Workplace Through Robotics, Artificial Intelligence, and Automation — fascinating legal questions about the rise of the automated workforce. . Is an employer required to bargain if it wishes to acquire robots to do work previously performed by unionized employees working under a collective bargaining agreement? does the collective bargaining agreement control the use of robots to perform this work? A unionized employer seeking to add robots to its business process must consider these questions. (via Robotenomics)
The Invasive Valley of Personalization (Maria Anderson) — there is a fine line between useful personalization and creepy personalization. It reminded me of the “uncanny valley” in human robotics. So I plotted the same kind of curves on two axes: Access to Data as the horizontal axis, and Perceived Helpfulness on the vertical axis. For technology to get vast access to data AND make it past the invasive valley, it would have to be perceived as very high on the perceived helpfulness scale.