Joshua-Michéle Ross

Josh has spent over 15 years consulting on digital business strategy and is currently Director of Digital Strategy, Europe with Fleishman Hillard, a global communications firm. His focus over the last 6 years has been on applying Web 2.0 principles to deliver competitive advantage (from new business model development to customer engagement and communication strategies). Mr. Ross has been a guest lecturer at Harvard University and has spoken at conferences related to technology and digital strategy around the world. Key clients include Philips, Nokia, Best Buy, Autodesk, and Polycom. Joshua holds a degree with honors in Chinese Studies from the University of California, Santa Cruz.

Three Paradoxes of the Internet Age – Part Three

Three Paradoxes of the Internet Age – Part Three

As we move from the "web of information" to the "web of people" (aka the Social Web) the output of all of this social participation is massive dossiers on individual behavior (your social network profiles, photos, location, status updates, searches etc.) and social activity. This loss of control over personal information is on a collision course with the law of unintended consequences Amidst this barrage of good news for how much power we wield in the transaction of commerce one has to wonder if we are giving away something quite precious in the bargain.

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Three Paradoxes of the Internet Age – Part Two

This gem from Whimsley makes the point – with extensive statistical modeling supporting the argument – that our algorithm-obsessed, long tail merchants are actually depleting the overall choice pool despite the fact that as individuals we may be experiencing a sense of more choice through recommendations engines. “Online merchants such as Amazon, iTunes and Netflix may stock more items than your local book, CD, or video store, but they are no friend to “niche culture”. Internet sharing mechanisms such as YouTube and Google PageRank, which distil the clicks of millions of people into recommendations, may also be promoting an online monoculture.”

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Three Paradoxes of the Internet Age – Part One

In the circles that I travel the Internet is often breathlessly embraced as the herald of all things good; the bringer of increased choice, personal empowerment, social harmony… and the list goes on. And yet, as with any powerful technology, the truth of its consequences eludes such a singular and happy narrative. More access to information doesn’t bring people together, often it isolates us.

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Participatory Sensing – An Interview with Deborah Estrin

Participatory Sensing – An Interview with Deborah Estrin

While the iPhone doesn’t ship nearly as much as its humbler brethren – the iPhone opened up many minds about the potential of phones to do a whole lot more than talk. In that regard it is a peek into the future. The iPhone is a rich portable computer with onboard sensors. Specifically, it is a location-aware (GPS), motion-aware (accelerometer),…

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John Hagel on The Social Web

I am releasing my conversation with John Hagel in three segments. In the first segment we discussed the real-time web. Here we discuss the move from the information web to the Social Web. John makes the point that the rise of the Social Web feels “a bit like Back to the Future” for people who have a long history with…

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Abandon Stocks, Embrace Flows – A Conversation with John Hagel

Abandon Stocks, Embrace Flows – A Conversation with John Hagel

This interview covers three “Big Shifts” that have dominated 2009 (1) The move to the real-time web, (2) the move from the information web to the Social Web and (3) the rise of mobile. Since John co-chairs Deloitte’s Center for the Edge I wanted to get his take on each in terms of its impact on larger organizations. This first video covers the Real-Time Web.

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Only Connect – Should Broadband Access Be a Right?

Finland makes broadband access a right, $7 billion US stimulus for rural broadband improvements

As our economy continues to lose mass in favor of information-based goods (U.S. exports lost 50% of their physical weight per dollar from 1993 to 1999*) and we continue to see the decoupling of workforce from workplace, connectivity is a critical factor in economic exchange and competitive advantage. Countries that build wide, fast networks to the last mile will have a huge leg up. This week gave us two reasons to reconsider the state of broadband connectivity in the US.

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A Conversation with Dr. Walter Scott of DigitalGlobe

Dr Walter Scott founded Digital Globe – a company you are likely not familiar with though you probably interact with their satellite imagery on a regular basis via Google Maps, Bing and others. It is only recently that mapping technology and production has been driven by mainly commercial interests especially in the area of satellite imagery. With this commercialization corporations…

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Real Time Search with Wowd:  A Conversation with CEO Mark Drummond

Real Time Search with Wowd: A Conversation with CEO Mark Drummond

During last year’s Summit I had the good fortune to interview Kevin Kelly (see Technology is the Seventh Kingdom of Life). In the interview Kevin made the case that we have only scratched the surface on how to coordinate group activities on the web: there must be hundreds of effective methods to run an auction, crowdsource products etc. We have only scratched the surface so why stop at eBay and Threadless?

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Google Analytics for the Real World:  A Conversation with Sharon Biggar of Path Intelligence

Google Analytics for the Real World: A Conversation with Sharon Biggar of Path Intelligence

In preparation for the upcoming Web 2.0 Summit I am posting a few conversations with attendees that embody the Web Squared Theme. Path Intelligence uses sensor technology to understand shopping behavior in retail spaces by detecting and tracking the RF signals from mobile phones. As Sharon Biggar, co-founder, succinctly puts it – “we are like Google Analytics for the real world” giving offline retailers the same visibility on shopping behavior that online retail has enjoyed for years.

Comments: 5