Speculation about the demise of the news business and advice about what they should do about it is everywhere. It makes for great, self-congratulatory sport but it won’t help the news industry. Why? Because the news industry doesn’t suffer from a shortage of ideas or possible revenue models, it suffers from a different but more acute malady: being an institution…
Ever since I posted a how-to on establishing guidelines for social media in the workplace, the issue that has generated the most energy concerns productivity. Employers it seems are very worried about lost productivity due to social media usage (Facebook, Twitter etc.). I can’t really get my arms around it because I don’t think these tools bring out any really new productivity concerns (and yes I am aware of operant conditioning).
Ribbit bills itself as “Silicon Valley’s First Phone Company.” Recently I sat down with Ted Griggs, Ribbit’s CEO to talk about that tag line, Ribbit’s business and what’s behind their recent acquisition by British Telecom. It will be interesting to see how the telecommunications industry is going to handle the coming disruption as the public becomes accustomed to near-free calling and outside competitors like Google Voice and Ribbit accelerate the pace of innovation.