Mark Lustig

Mark Lustig leads the Performance Engineering Practice for Collaborative Consulting. Mark has solved challenging performance issues for numerous Fortune® 500 companies, across a breadth of industries, notably financial services, insurance, and healthcare. In addition to being a hands-on performance engineer, Mark specializes in application and technology architecture for multi-tiered Internet and distributed systems. His 20+ years of experience in the high-technology arena includes systems architecture and performance engineering expertise, particularly in designing, implementing, and tuning applications and solving large-scale performance problems for enterprise systems.

Compliance at Speed

Achieve performance goals in the face of compliance issues.

Download a free copy of Compliance at Speed, an O’Reilly report by Mark Lustig that breaks down the IT issues facing finance, healthcare, and other heavily regulated industries.

Today’s technology should work and perform without issues. When we build systems that work and perform, nobody pays attention; when they’re slow and unstable, everyone notices. This sentiment was no truer than during last year’s debacle. Building systems that work and meet our user’s expectations is always the number one priority.

Regardless of who we work for, the challenges of performance and DevOps are universal. There is one constraint larger companies seem to face more often — regulatory compliance. As privacy concerns have become more pervasive, compliance affects all of our companies in one way or another.

Reputation is based on trust. If I’m looking up my credit card balance and I end up seeing someone else’s information, I’ve lost trust in the credit card company, and they’ve lost a customer.

Large banks and health care organizations have been dealing with compliance for years, but every industry has constraints. Online retailers need to meet privacy and security standards. The social networking industry faces regulations specific to consumer protection and the use of customer information. No industry is immune to meeting compliance, as emerging regulations, both domestic and international, create more challenges to achieving performance objectives each year. Any website that uses, stores, or processes personal or payment information must address these challenges.

Read more…