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In this week’s Radar Podcast, I chat with Cait O’Riordan, VP of product, music and platforms at Shazam. She talks about the current state of predictive analytics and how Shazam is able to predict the success of a song, often in the first few hours after its release. We also talk about the Internet of Things and how products like the Apple Watch affect Shazam’s product life cycles as well as the behaviors of their users.
Predicting the next pop hit
Shazam has more than 100 million monthly active users, and its users Shazam more than 20 million times per day. This, of course, generates a ton of data that Shazam uses in myriad ways, not the least of which is to predict the success of a song. O’Riordan explained how they approach their user data and how they’re able to accurately predict pop hits (and misses):
What’s interesting from a data perspective is when someone takes their phone out of their pocket, unlocks it, finds the Shazam app, and hits the big blue button, they’re not just saying, “I want to know the name of this song.” They’re saying, “I like this song sufficiently to do that.” There’s an amount of effort there that implies some level of liking. That’s really interesting, because you combine that really interesting intention on the part of the user plus the massive data set, you can cut that in lots and lots of different ways. We use it for lots of different things.
At the most basic level, we’re looking at what songs are going to be popular. We can predict, with a relative amount of accuracy, what will hit the Top 100 Billboard Chart 33 days out, roughly. We can look at that in lots of different territories as well. We can also look and see, in the first few hours of a track, whether a big track is going to go on to be successful. We can look at which particular part of the track is encouraging people to Shazam and what makes a popular hit. We know that, for example, for a big pop hit, you’ve got about 10 seconds to convince somebody to find the Shazam app and press that button. There are lots of different ways that we can look at that data, going right into the details of a particular song, zooming out worldwide, or looking in different territories just due to that big worldwide and very engaged audience.