"design ethics" entries

Designing responsibly in the attention economy

The O’Reilly Design Podcast: Tristan Harris on design ethics and leaving things better than you find them.

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640px-Abel_Grimmer_001In this week’s Design Podcast episode, I sit down with Tristan Harris, design thinker, entrepreneur, and philosopher at Google, and speaker at O’Reilly’s first design conference.

Harris talks about Design for Time Well Spent, the Doubt Club, and why it’s important to leave things better than you find them.

Here are a few highlights from our chat:

I think one aspect of why designers need to design responsibly is this new scale, this new proportion of influence and impact — because one choice about whether something takes five seconds of someone’s life versus one second of someone’s life gets multiplied by a billion people.

Even when the intention is very good and very positive, it devolves into what I’ve called the ‘race to the bottom of the brain stem’ to seduce people’s psychological instincts. The best way to get time from people, the best way to seduce or get their attention, is to use people’s psychological biases in a way that gets them to come back or stay.

Part of being ethical means being deeply thoughtful, comprehensive — not just optimistic about the one goal that you have, but to see where that goal might break down.

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