# "experience" entries

## Why isn’t social media more like real life?

### You know the graph. Use it to provide a more human experience.

I finally got around to looking at my personal network graph on Linkedin Labs the other day. It was a fun exercise and I got at least one interesting insight from it.

Take a look at these two well defined and distinct clusters in my graph. These are my connections with the startup I worked for (blue) and the company that acquired us in 2008 (orange). It is fascinating to me that all these years later the clusters remain so disconnected. There are shared connections within a common customer base, but very few direct connections across the clusters. I would love to see maps from some of my other colleagues who are still there to see if theirs show the same degree of separation. This was an acquisition that never really seemed to click and whether this is a picture of cause or effect, it maps to my experiences living in it.

That’s an aside though. What this graph really puts in stark relief is what every social network out there is learning about us. And this graph doesn’t really tell the whole story because it doesn’t represent edge weights and types, which they also know. Social networks know who we connect with, who we interact with, and the form and strength of those interactions.

But this post isn’t a privacy rant. I know they know this stuff and so do you. What this image got me thinking about again is why social networks aren’t using this information to create for us a social experience that is more like our real world, and frankly more in tune with our human-ness. Read more…

## Four short links: 6 April 2012

### Agile FBI, Lucky Meat, Hiring Introverts, and Future of Reading

1. FBI Uses Agile (Information Week) — The FBI awarded the original contract for the case management system to Lockheed Martin in 2006, but an impatient Fulgham, who was hired in 2008 to get the project on track, decided to bring it in house in September 2010. Since then, the agency has been using agile development to push the frequently delayed project across the finish line. The FBI’s agile team creates a software build every two weeks, and the pre-launch system is now running Build 33. The agency is working on Build 36, comprised mainly of features that weren’t part of the original RFP. Fulgham says the software is essentially done.
2. Lucky Meat (Matt Webb) — the man is a mad genius. If you believe “mad” and “genius” are opposite ends of a single dimension, then I will let you choose where to place this post on that continuum. Then when you choose your tea (or coffee), the liquid is shot as if through the barrel of a gun BANG directly at your face. We use facial recognition computer chips or something for this. It blasts, and splashes, as hard and fierce as possible. And then the tea (or coffee) is runs down the inside slope of the “V” and is channeled in and falls eventually into a cup at the bottom apex where it finally drips in. Then you have your drink. (But you don’t need it, because you’re already awake.)
3. Quietly Awesome — how are your hiring processes biased towards extroverts? See also I don’t hire unlucky people.
4. How We Will Read (Clive Thompson) — Clive is my hero. I feel like we see all these articles that say, “This is what the e-book is,” and my response is always, “We have no idea what the e-book is like!” All these design things have yet to be solved and even thought about, and we have history of being really really good at figuring this out. If you think about the origins of the codex — first we started reading on scrolls. Scrolls just pile up, though. You can’t really organize them. Codexes made it easier to line them up on a shelf. But it also meant there were pages. It didn’t occur to them for some time to have page numbers, because the whole idea was that you only read a small number of books and you were going to read them over and over and over again. Once there were so many books that you were going to read a book once and maybe never again, it actually became important to consult the book and be able to find something inside it. So page numbers and indices became important. We look at books and we’re like, “They’re so well designed,” but it took centuries for them to become well-designed. So you look at e-books, and yeah, they’re alright, but they’re clearly horrible compared to what they’re going to be. I find it amazing that I can get this much pleasure out of them already. AMEN!
Comment: 1

## The dilemma of authentic learning: Do you destroy what you measure?

### The challenge of translating the educational benefits of making.

Making and education clearly go hand in hand, but how do we quantify and share the results of authentic learning without losing its essence? That's the issue educators are currently facing.

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## You can't get away with a bad mobile experience anymore

### Joshua Bixby on mobile speed, platform optimization and KPIs.

Mobile used to carry built-in caveats around speed and design, but those excuses are now wearing thin. In this interview, Strangeloop's Joshua Bixby discusses the evolution of mobile expectations and how companies should adapt.

## The end of social

### When you take the friction out of sharing, you also remove the value.

If you want to tell me what you listen to, I care. But if sharing is nothing more than a social application feed that's constantly updated without your volition, then it's just another form of spam.

## An On-Demand Night at the Opera

The Metropolitan Opera is letting its inner geek run free. Performances will soon be available as pay-per-stream feeds and subscription packages through The Met's Web site. From the New York Times: For $3.99 or$4.99 per streamed opera, users will have a six-hour window in which to listen to or watch a production, once it has started. A monthly…