"future at work" entries
“Technology is the 7th Kingdom of Life” – A conversation with Kevin Kelly
Kevin Kelly doesn’t need much in the way of introduction to Radar readers. He is a big thinker looking at the intersection of biology, technology and culture. Kevin gave a great High Order Bit at the Web 2.0 Summit and I caught up with him afterward. This interview covers: The impact of the web on our recent elections The rich…
Online Communities: The Tribalization of Business
Recently I spoke with Francois Gossieaux of Beeline Labs about the role of online communities in the enterprise. Francois has been evangelizing the learning gained from his recent study “The Tribalization of Business” (see here for the Slideshare presentation). The interview is broken into three parts. Francois is a great storyteller, bringing case studies in to support nearly every point….
Technology, Politics and Democracy
Recently I spoke with Jascha Franklin-Hodge, CTO and co-founder of Blue State Digital about how technology is affecting politics and democracy in the U.S. Blue State Digital was born out of Jascha's experience helping Howard Dean’s seminal run for the White House in ’04. and is the technology and strategic services company powering Barack Obama (and many other Democratic leaders…
Customer Service is the New Marketing: Interview with Lane Becker
The Internet changes the power relations between companies and customers. Social technologies like blogs, social networks, ratings and reviews etc. allow customers to share experiences; good and bad to the 1.4 billion people on the Internet. Zappos exemplifies the positive benefits of extraordinary customer service while Comcast shines a light on the perils of getting it wrong. Lane (co-founder of…