Menu
"humans" entries
Educate Users, Hardware by the Numbers, Humans Beating Computers, Hadoop's Uncomfortable Fit
-
How to Educate Users (Luke Wroblewski) — help new users in your app, not in a video.
-
Hardware By The Numbers (Renee DiResta) — slides from her keynote at the Solid conference. The mean success rate across all sectors is 19.8%. On average, only 10% of hardware startups raise a second round.
-
Humans Beating Computers (Wired) — Newman assembled a small team that became known as the “Air Divers”–the people who would dive deep into the individual complaints and surface with answers. Each was given a couple hundred support tickets connected to a specific issue that the data had identified as a hot-button topic. They would go off and read through each one, then come back and propose a fix. And in the end, this is what turned the situation around. Sometimes it’s easier to put people on the job than try to code the data analysis.
-
Hadoop’s Uncomfortable Fit in HPC — Hadoop is being taken seriously only at a subset of supercomputing facilities in the US, and at a finer granularity, only by a subset of professionals within the HPC community.