The O'Reilly Radar Podcast: Martin Charlier on industrial and interaction design, reflecting societal values, and unified visions.
Editor’s note: Martin Charlier will present a session, Prototyping User Experiences for Connected Products, at the O’Reilly Solid Conference, June 23 to 25, 2015, in San Francisco. For more on the program and information on registration, visit the Solid website.
Designing for the Internet of Things is requiring designers and engineers to expand the boundaries of their traditionally defined roles. In this Radar Podcast episode, O’Reilly’s Mary Treseler sat down with Martin Charlier, an independent design consultant and co-founder at Rain Cloud, to discuss the future of interfaces and the increasing need to merge industrial and interaction design in era of the Internet of Things.
Charlier stressed the importance of embracing the symbiotic nature of interaction design and service design:
“How I got into Internet of Things is interesting. My degree from Ravensbourne was in a very progressive design course that looked at product interaction and service design as one course. For us, it was pretty natural to think of product or services in a very open way. Whether they are connected or not connected didn’t really matter too much because it was basically understanding that technology is there to build almost anything. It’s really about how you design with that mind.
“When I was working in industrial design, it became really clear for me how important that is. Specifically, I remember one project working on a built-in oven … In this project, we specifically couldn’t change how you would interact with it. The user interface was already defined, and our task was to define how it looked. It became clear to me that I don’t want to exclude any one area, and it feels really unnatural to design a product but only worry about what it looks like and let somebody else worry about how it’s operated, or vice versa. Products in today’s world, especially, need to be thought about from all of these angles. You can’t really design a coffee maker anymore without thinking about the service that it might plug into or the systems that it connects to. You have to think about all of these things at the same time.”
Tim O’Reilly’s Solid Conference keynote highlights the capabilities that will let us shape the physical world.
Tim O’Reilly has recently focused on the connection between humans and the Internet of Things (IoT). It’s a topic he’s written about
and talked about
, and it’s also at the heart of our explorations into interaction design and connected devices
and experience design and the Internet of Things
O’Reilly’s keynote address at the Solid Conference in 2014 explored the human-IoT link. The talk expanded the scope of the IoT, making it clear this isn’t just about individual devices and software — we’re creating “networks of intelligence” that will shape how people work and live.
The talk has become an essential resource for us as we’ve investigated the blurring of the physical and virtual worlds. That’s why we decided to put together a text-friendly version of the presentation that’s easy to scan and reference. And since we think it’s so useful, we’ve made the text version publicly available.
You can download your free copy of “Software Above the Level of a Single Device: The Implications” here. Read more…
Martin Charlier on design teams, responsibility, and service.
Industrial designers and interaction designers are joining forces to create the best services for Internet of Things (IoT). I sat down with Martin Charlier, a design strategist with a unique distinction of having both interaction and industrial design experience to talk about how the IoT is changing the design landscape, including team dynamics, responsible design, and value-driven design. Charlier is the co-author of the forthcoming Designing Connected Products and a contributor to Designing for Emerging Technologies. For a free download of sample chapters from Designing Connected Products click here.
Charlier discusses the key ingredients for teams working on a product together and how to achieve a unified vision:
“I think every field needs to know a little bit about others, just a basic understanding of the other side. In some of the most interesting projects I’ve seen, the team was made up of somebody with an industrial design background, somebody doing more technology and somebody doing more interaction and user experience.
“The key, though, to some of the projects I’ve seen was that they started to work together as one team before splitting up into their respective domain areas so that there was a joined vision. I think that’s the most important thing: to come up with a joined vision. I think that’s where interaction design and industrial design, for example, need to think of either sides of the coin.”
Wearables can help bridge the gap between batch and real-time communications.
I drown in e-mail, which is a common affliction. With meetings during the day, I need to defer e-mail to breaks between meetings or until the evening, which prevents it from being a real-time communications medium.
Everybody builds a communication “bubble” around themselves, sometimes by design and sometimes by necessity. Robert Reich’s memoir Locked in the Cabinet describes the process of staffing his office and, ultimately, building that bubble. He resists, but eventually succumbs to the necessity of filtering communications when managing such a large organization.
One of the reasons I’m fascinated by wearable technology is that it is one way of bridging the gap between batch and real-time communications. Wearable technology has smaller screens, and many early products use low-power screen technology that lacks the ability to display vibrant colors. Some may view these qualities as drawbacks, but in return, it is possible to display critical information in an easily viewable — and immediate — way. Read more…
Finding ways to make media interact with the physical world
Reporters, editors and designers are looking for new ways to interact with readers and with the physical world–drawing data in through sensors and expressing it through new immersive formats.
In this episode of the Radar podcast, recorded at News Foo Camp in Phoenix on November 10, Jenn and I talk with three people who are working on new modes of interaction:
Along the way:
For more on the intersection of software and the physical world, be sure to check out Solid, O’Reilly’s new conference program about the collision of real and virtual.
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