- Five Google Engineering Management Mistakes — interesting to see informed criticism, because Google’s style is often presented as a winning model. TLs [Tech Leads] were still evaluated as individual contributors. Leads to poor management practices: Grabbing all the sexy work for themselves; Providing negative evaluations for team members so they look good in comparison; Not paying attention to team member needs or requests; Confrontational relationships between team members and TLs (in some dysfunctional cases).
- Community Escrow (Simon Phipps in Computerworld) — interesting take on open source as a way of protecting against the interests of a vendor changing to no longer be aligned with those of the customer. The kicker: If the product was “open core” – with the key commercial features kept proprietary – it will be very hard for anyone to provide continuity. This is especially true if you are using the software as a service, because the critical know-how to make the software reliably run in the cloud is unlikely to be included in the open source project. Hear, hear. Cloud and open core are new enough that we still blow kisses every time we meet, but that honeymoon will pass and before long it’ll be hostile cold stares and long contemplative silences spent gazing out the window, musing on their shortcomings.
- Data Story Telling (Pete Warden) — Pete nails something I’ve been chewing on: in this model, a new form of media is like an infection hitting a previously unexposed population. Some people figure out how it can be used to breach the weak spots in the audience’s mental ‘immune system’, how to persuade people to believe lies that serve the propagator’s purpose. Eventually the deviation from reality becomes too obvious, people wise up to the manipulation and a certain level of immunity is propagated throughout the culture. The same is true for advertising: we’re in an arms race, novelty against neuroplasticity.
- Whimsy (and Clothes) For Sale (NY Times) — “We could never afford to make product in volume, so we adopted kind of like a Beanie Baby approach: we’d create small collections that supremely rabid buyers would end up buying,” Mr. Lindland said, noting that some customers own more than 20 pairs of his signature pants. “They’re a collectors’ item, oddly enough.” Small-run manufacturing embraced as a differentiating advantage, rather than as a competitive disadvantage.
ENTRIES TAGGED "management"
Can good IT managers make great business leaders?
The best IT managers have a background in IT and general management.
Being a good IT manager is hard. Being a great business leader is harder. What separates them is not just the ability to continually and uniquely inspire, but to also be a well-informed and skilled business manager.
The CIO's golden rule of management
With few exceptions, good data is the best way to make great decisions.
We make decisions with data and we measure performance with metrics. It's letting the data and metrics — the evidence — tell the story and then taking some form of action on it.
Four short links: 3 November 2010
Engineering Management, Open Source Escrow, Media Immunity, and Small-run Production
Four short links: 7 October 2010
Managing Mistakes, Paying for APIs, Gaming Gmail, and Classy Twitter Engineering
- How to Manage Employees When They Make Mistakes — sound advice on how to deal with employees who failed to meet expectations. Yet again, good parenting can make you a good adult. It’s strange to me that in the technology sector we have such a reputation for yellers. Maybe it’s business in general and not just tech. [...] People stay at companies with leaders who rule like Mussolini because they want to be part of something super successful. But it does tend to breed organizations of people who walk around like beaten dogs with their heads down waiting to be kicked. It produces sycophants and group think. And if your company ever “slips” people head STRAIGHT for the door as they did at Siebel. I’d love to see a new generation of tech companies that don’t rule through fear. (via Hacker News)
- Information Wants to be Paid (Pete Warden) — I want to know where I stand relative to the business model of any company I depend on. If API access and the third-party ecosystem makes them money, then I feel a lot more comfortable that I’ll retain access over the long term. So true. It’s not that platform companies are evil, it’s just that they’re a business too. They’re interested in their survival first and yours second. To expect anything else is to be naive and to set yourself up for failure. As Pete says, it makes sense to have them financially invested in continuing to provide for you. It’s not a cure-all, but it’s a damn sight better than “build on this so we can gain traction and some idea of a business model”. Yet again, Warden reads my mind and saves me the trouble of finding the right words to write.
- 0Boxer — Chrome and Safari extensions to turn gmail into a game. (via waxy)
- Twitter’s New Search Architecture (Twitter Engineering Blog) — notable for two things: they’re contributing patches back to the open source text search library Lucene, and they name the individual engineers who worked on the project. Very classy, human, and canny. (via straup on Delicious)
Four short links: 19 May 2010
Hiring Strategy, Data Catalogue Software, Web Frameworks, and Perl Lives
- Google Hiring by the Lake Wobegon Strategy — having just run some interviews myself, I recognise the wisdom in what they say. Another hiring strategy we use is no hiring manager. Whenever you give project managers responsibility for hiring for their own projects they’ll take the best candidate in the pool, even if that candidate is sub-standard for the company, because every manager wants some help for their project rather than no help. That’s why we do all hiring at the company level, not the project level. First we decide which candidates are above the hiring threshold, and then we decide what projects they can best contribute to. (via Hacker News)
- CKAN 1.0 Released — an open source registry system for datasets. It powers data.gov.uk and more than a half-dozen other national catalogues around the world.
- jed’s fab — an all-Javascript web framework built on node.js, whose DSL looks suspiciously LISPish. (via Simon Willison)
- Perl 5.12.1 Released — lovely to see regular stable releases coming from the Perl line, and active development of the next versions with new features. 5.12 featured new work to help developers with APIs and versions, future proofing (literally: 2038 is no longer a bad year), DTrace support, and lots more.
Four short links: 15 September 2009
Delegation, Journalism, Dating Numbers, Learn Git
- Why You Shouldn’t Do It All Yourself — this resonated with where I am in a few projects. One of the hardest things to learn in management is how not to do it all yourself. People often call this a problem with “delegation”. But the problem isn’t with telling others what to do. The problem is learning how not to do it all yourself. (via br3nda)
- The Story Behind The Story (The Atlantic) — I would describe their approach as post-journalistic. It sees democracy, by definition, as perpetual political battle. The blogger’s role is to help his side. Distortions and inaccuracies, lapses of judgment, the absence of context, all of these things matter only a little, because they are committed by both sides, and tend to come out a wash. Nobody is actually right about anything, no matter how certain they pretend to be. The truth is something that emerges from the cauldron of debate. No, not the truth: victory, because winning is way more important than being right. Power is the highest achievement. There is nothing new about this. But we never used to mistake it for journalism. Today it is rapidly replacing journalism, leading us toward a world where all information is spun, and where all “news” is unapologetically propaganda.
- OkTrends — analytics from a dating site show what works in email. We analyzed over 500,000 first contacts on our dating site, OkCupid. Our program looked at keywords and phrases, how they affected reply rates, and what trends were statistically significant. The result: a set of rules for what you should and shouldn’t say when introducing yourself online. (read their note on how they protected privacy before freaking out)
- Learn GitHub — Here we have tried to compile the best online learning Git resource available. There are a number of articles and screencasts, written and arranged to try to make learning Git as quick and easy as possible.
Four short links: 13 Feb 2009
One work-related and three fun geeky links to set you up for the weekend:
- Continuous Deployment and Continuous Learning — I’ve been reading about the processes and structures that different organizations use to develop software, and this was interesting. “Our eventual conclusion was that there was no reason to have code that had passed the integration step but was not yet deployed.”
- Pixel Art with Book Jackets — the perfect thing to do with a shelf of O’Reilly books ….
- WhatTheFont — take a photo of some text with your iPhone and this app will identify the font.
- La Princesse in Liverpool — an amazing piece of civic theatre. I am in awe of Liverpool for greenlighting it, and of La Machine, the French creators of La Princesse.
Four short links: 5 Feb 2009
Dearest Reader, for today’s compendium of brief pointers to the writings of the world’s greatest minds features language not suitable for children. So please stop reading this blog post to your child. Please. Think of the children.
- Don’t Work for Assholes (Derek Powazek) — sound advice that we all have to learn, then relearn.
- Broadband Stimulus Package Explained by Yochai Benkler — understanding the state of the bills in House and Senate, what each proposes to spend, where, and why. I, like many, were surprised to learn that the House’s bill gives half the money to the Secretary for Agriculture to spend. There is no sarcastic comment I can make about the Secretary of Agriculture that the Internets have now not already made. (via BoingBoing)
- The Web In The World — Slideshare presentation by Timo Arnall. Good intro to pervasive computing. “I think the hyperlink is a flawed model for physical interaction. (via Liz Goodman)
- Offshoring, Does It Ever Work? — very interesting responses to this question on Stack Overflow. As far as “does it EVER work” concerned: it does. It doesn’t work well though. Most people can run, doesn’t mean that most people can run as fast as Usain Bolt.
Four short links: 7 Jan 2009
Draw closer around the flickering firescreen, and hear four tales of brains, words, medical improvement, and the sharp ache of the wisdom teeth of the future poking through the soft gum of the 21st century as diagnosed by Dr Sterling.
- Mind Bites – Flickr set of findings from neuroscience on top of beautiful photos. Mind candy meets eye candy.
- Dr Johnson’s Dictionary – the original dictionary of the English language, reborn as a word a day blog. Love the old citations, e.g.
A’DAGE. n.s. [adagium, Lat.] A maxim handed down from antiquity; a proverb.
Shallow, unimproved intellects, that are confident pretenders
to certainty; as if, contrary to the adage, science had no friend
but ignorance. Glanville’s Scepsis Scientifica, c.2.
Fine fruits of learning! old ambitious fool,
Dar’st apply that adage of the school;
As if ’tis nothing worth that lies conceal’d;
And science is not science ’til reveal’d? Dryd. Pers. Sat. i. - Peter Provonost – prevented untold infections in hospital procedures by instituting a simple checklist. This is a long article, but worth reading as it shows how to institute change. He was diligent, scientific, and worked with the teams instead of against them. For more like this, read The Best Practice: How the New Quality Movement is Transforming Medicine
The Best Practice by Charles Kenney, a fascinating look at the quality movement in healthcare. - Bruce Sterling’s State of the World 2009 – I’m just skipping through reading Bruce’s responses. Some fabulous zingers that make me look forward to his presence at Webstock in February: “The Americans
don’t have a place to offshore their money. They can offshore their
LABOR, that’s dead easy, but their money? If the American dollar goes,
finance as an industry gets the blue screen of death.. On urban reinvention: “Suppose you found some dead James Howard Kunstler strip-mall burg,
bought it for a dollar, and turned it into “OpenSource-opolis” where
every possible object and service was creatively commonized. Would
that be heaven, hell — or what we’ve got now only different?” On netbooks + cloud slowing the upgrade cycle: “I’ve been a computer “consumer” for decades now, in the sense that I
follow the trade press and buy computers regularly, but I dunno: if a
$300 netbook running freeware lets me get the job done, 2009 may be the
year when I just plain vanish off the radar.”. Oh forget it, as is always the way with Sterling every damn sentence is quotable—go read the whole thing yourself and enjoy.
Understanding Web Operations Culture (Part 1)
“You don’t choose the moment, the moment chooses you. You only choose how prepared you are when it does.” – Fire Chief Mike Burtch (Note: I became a Firefighter-1 and EMT in 2000. My experiences in the fire service profoundly influence my efforts in technology. Much of my work over the past few years has been translating and distilling my…
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