"predictive API" entries

Challenges facing predictive APIs

Solutions to a number of problems must be found to unlock PAPI value.

Key_in_Lock_nikolajnewyork_FlickrIn November, the first International Conference on Predictive APIs and Apps will take place in Barcelona, just ahead of Strata Barcelona. This event will bring together those who are building intelligent web services (sometimes called Machine Learning as a Service) with those who would like to use these services to build predictive apps, which, as defined by Forrester, deliver “the right functionality and content at the right time, for the right person, by continuously learning about them and predicting what they’ll need.”

This is a very exciting area. Machine learning of various sorts is revolutionizing many areas of business, and predictive services like the ones at the center of predictive APIs (PAPIs) have the potential to bring these capabilities to an even wider range of applications. I co-founded one of the first companies in this space (acquired by Salesforce in 2012), and I remain optimistic about the future of these efforts. But the field as a whole faces a number of challenges, for which the answers are neither easy nor obvious, that must be addressed before this value can be unlocked.

In the remainder of this post, I’ll enumerate what I see as the most pressing issues. I hope that the speakers and attendees at PAPIs will keep these in mind as they map out the road ahead. Read more…