"soft skills" entries

Cultivating change

Cultivate is O'Reilly's conference committed to training the people who will lead successful teams, now and in the future.

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Attend Cultivate July 20 and 21, in Portland, Oregon. Cultivate is our conference looking at the challenges facing modern management and aiming to train a new generation of business leaders who understand the relationship between corporate culture and corporate prosperity.

Leadership has changed — and in a big way — since the Web started upending the status quo two decades ago. That’s why we’re launching our new Cultivate event; we realized that businesses need new types of leaders, and that O’Reilly is uniquely positioned to help engineers step up to the job.

At the start of the 21st century, Google was in its infancy; Facebook didn’t exist; and Barnes & Noble, not Amazon, was the dominant force in the book industry. As we’ve watched these companies grow, we’ve realized that every business is a software business, and that the factors that made Google, Facebook, and Amazon successful can be applied outside the Web. Every business, from your dentist’s office to Walmart, is critically dependent on software. As Marc Andreessen put it, software is eating the world.

As companies evolve into software businesses, they become more dependent on engineers for leadership. But an engineer’s training rarely includes leadership and management skills. How do you make the transition from technical problems to management problems, which are rarely technical? How do you become an agent for growth and change within your company? And what sorts of growth and change are necessary?

The slogan “every business is a software business” doesn’t explain much, until we think about how software businesses are different. Software can be updated easily. It took software developers the better part of 50 years to realize that, but they have. That kind of rapid iteration is now moving into other products. Read more…

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Kate Matsudaira: If You Don’t Understand People, You Don’t Understand Ops

Velocity 2013 Speaker Series

While automation is clearly making everyone’s lives who work in Operations much better, startup founder Kate Matsudaira (@katemats) acknowledges that “No one ever does their work in a vaccum.” You can try as much as possible to Automate All The Things, but you can’t automate trust. And trust is key to a healthy, thriving operations team (and your own professional growth, too).

In this interview, Kate discusses some of the things she’ll be talking about at Velocity next month. Key highlights include:

  •  The word “people” is pretty broad. What aspects of working with people should operations teams care about? [Discussed at 1:32]
  • Ultimately, you depend on the people around you to help get work done, especially when you need to get funding, be it externally for a startup, or internally for an infrastructure or refactoring project. The more people trust you, the more likely that is to happen. [Discussed at 3:17]
  • Cultural change takes leadership, but that leadership doesn’t have to come from the top. [Discussed at 5:00]
  • You can be ridiculously technically competent, but if you can’t communicate well, it hinders your success in the long run. [Discussed at 5:40]

You can view the entire interview here:

This is one of a series of posts related to the upcoming Velocity Conference in Santa Clara, CA (June 18-20). We’ll be highlighting speakers in a variety of ways, from video and email interviews to posts by the speakers themselves.

 

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