"Velocity New York 2014" entries

Signals from Velocity New York 2014

From the lure of work that matters to building your own device lab, here are key talks from Velocity New York 2014.

Practitioners and experts from the web operations and performance worlds came together in New York City this week for Velocity New York 2014. Below you’ll find a handful of keynotes and interviews from the event that we found particularly notable.


Mikey Dickerson: From Google to HealthCare.gov to the U.S. Digital Service

“These problems are fixable, these problems are important, but they require you to choose to work on them” — Mikey Dickerson looks back on what it took to fix HealthCare.gov and he reveals his reasons for joining the U.S. Digital Service.

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Be a squeaky wheel, but always bring oil

Camille Fournier on becoming a “multiplier” — and why multipliers are more effective than managers.

There are times when we all wish we could clone ourselves so we could get more done at work. In a Velocity New York 2014 keynote, Camille Fournier, CTO at Rent the Runway, presented an alternative, practical solution, that she argued is far more effective (not to mention feasible): become a “multiplier” rather than a manager.

Technical skills are important, she said, but they’re not ultimately the bottlenecks you experience later in your career — eventually, time and focus become the main hurdles. To overcome these hurdles, Fournier argued that you need to take a step beyond managing and focusing on creating additive value, and focus on multiplying your value by increasing the effectiveness of the people working around you.

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It’s time for a “commitment escalation”

Mikey Dickerson on why he moved from Google to the West Wing, and where we need to be allocating our engineering resources.

In a keynote address at Velocity New York 2014, Mikey Dickerson described his journey from working for Google to working in the West Wing of the White House, leading the US Digital Services group. He told the story of how a three-day review turned into a nine-week “herculean effort” by a team working 17 hours per day, 7 days per week to get HealthCare.gov up and running. The challenges, he stressed, boiled down to a few big, though basic, things — building a monitoring system, creating a war room to provide development direction and organization, and establishing a sense of urgency to get the problems fixed. “This very formidable obstacle, when you pushed on it even a little bit, fell apart; it was made out of sand,” he said. “Nothing we did was that hard; it was labor intensive, but it was not hard.”

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Prepare for change now, and you’ll be ready for it later

Max Firtman on the future of mobile and the importance of embracing change.

Companies and developers have plenty of mobile development challenges — OS platforms, the growing number of devices and screen sizes, and the myriad requirements of browsers, to name a few. Soon — or already — the Internet of Things is going to muddy the waters further. In a recent interview, Max Firtman, founder of ITMaster, stressed the importance of the growing ubiquitousness of IoT and the necessity that companies embrace the future:

”Maybe in 10 years, we’re going to see devices everywhere sending input information to apps that might be in the server, in the cloud — and those apps will carry some kind of intelligence, and will bring us back information on other devices that could be a smart watch, smart glass, a phone; we don’t know, yet, exactly what will be here. But there are a lot of challenges there for content owners or companies because you need to understand that you’re going to be everywhere.

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