"Velocity Santa Clara 2015" entries

The language and metrics of UX evolve at Velocity 2015

As developers and designers converge, we're seeing an increased focus on the user's perspective.

Editor’s note: The O’Reilly Velocity Conference in Santa Clara was held last week. The event explored the essential trends driving web operations and performance forward. In the post that follows, Mark Zeman digs into recent changes he’s observed in one aspect of Velocity: the role, language, and metrics surrounding user experience.

I’ve attended four O’Reilly Velocity conferences over the last year, and I was struck by a notable shift in the conversations at Velocity in Santa Clara, Calif. Many speakers and attendees have started to change their language and describe the experience of their websites and apps from the user’s perspective.

The balance has shifted from just talking about how fast or reliable a particular system is to the overall experience a user has when they interact with and experience a product. Many people are now looking at themselves from the outside in and developing more empathy for their users. The words “user” and “user experience” were mentioned again and again by speakers.

Here are recent talks from Velocity and other events that highlight this shift to UX concerns. Read more…

Signals from the 2015 O’Reilly Velocity Conference in Santa Clara

Key insights from DevOps, Web operations, and performance.

People from across the Web operations and performance worlds are coming together this week for the 2015 O’Reilly Velocity Conference in Santa Clara. Below, we’ve assembled notable keynotes, interviews, and insights from the event.

Think like a villain

Laura Bell outlines a three-step approach to securing organizations — by putting yourself in the bad guy’s shoes (without committing actual crime, she stresses):

  1. Think like a villain and be objective: identify why and how someone would attack your company; what is the core value they’d come to steal?
  2. Create a safe place to create a little chaos: don’t do it live, but find a safe place without restriction and without fear to break things, to practice creative chaos.
  3. Play like you’ve never read the the rule book: Not everyone plays by the same rules as you, so to protect yourself and your company, you have to think more like the person willing to break the rules.

Read more…