Web 2.0

Google Glass and the Future

I just read a Forbes article about Glass, talking about the split between those who are “sure that it is the future of technology, and others who think society will push back against the technology.”

I don’t see this as a dichotomy (and, to be fair, I’m not sure that the author does either). I expect to see both, and I’d like to think a bit more about what these two apparently opposing sides mean.

Push back is inevitable. I hope there’s a significant push back, and that it has some results. Not because I’m a Glass naysayer, but because we, as technology users, are abused so often, and push back so weakly, that it’s not funny. Facebook does something outrageous; a few technorati whine; they add option 1023 to their current highly intertwined 1022 privacy options that have been designed so they can’t be understood or used effectively; and sooner or later, it all dies down. A hundred fifty users have left Facebook, and half a million more have joined. When Apple puts another brick in their walled garden, a few dozen users (myself included) bitch and moan, but does anyone leave? Personally, I’m tired of getting warnings whenever I install software that doesn’t come from the Apple Store (I’ve used the Store exactly twice), and I absolutely expect that a not-too-distant version of OS X won’t allow me to install software from “untrusted” sources, including software I’ve written. Will there be push back? Probably. Will it be effective? I don’t know; if things go as they are now, I doubt it.

There will be push back against Glass; and that’s a good thing. I think Google, of all the companies out there, is most likely to listen and respond positively. I say that partly because of efforts like the Data Liberation Front, and partly because Eric Schmidt has acknowledged that he finds many aspects of Glass creepy. But going beyond Glass: As a community of users, we need to empower ourselves to push back. We need to be able to push back effectively against Google, but more so against Apple, Facebook, and many other abusers of our data, rather than passively accept the latest intrusion as an inevitability. If Glass does nothing more than teach users that they can push back, and teach large corporations how to respond constructively, it will have accomplished much.

Is Glass the future? Yes; at least, something like Glass is part of the future. As a species, we’re not very good at putting our inventions back into the box. About three years ago, there was a big uptick in interest in augmented reality. You probably remember: Wikitude, Layar, and the rest. You installed those apps on your phone. They’re still there. You never use them (at least, I don’t). The problem with consumer-grade AR up until now has been that it was sort of awkward walking around looking at things through your phone’s screen. (Commercial AR–heads-up displays and the like–is a completely different ball game.) Glass is the first attempt at broadly useful platform for consumer AR; it’s a game changer.

Could Glass fail? Sure; I know more failed startups than I can count where the engineers did something really cool, and when they released it, the public said “what is that, and why do you think we’d want it?” Google certainly isn’t immune from that disease, which is endemic to an engineering-driven culture; just think back to Wave. I won’t deny that Google might shelve Glass if they consider unproductive, as they’ve shelved many popular applications. But I believe that Google is playing long-ball here, and thinking far beyond 2014 or 2015. In a conversation about Bitcoin last week, I said that I doubt it will be around in 20 years. But I’m certain we will have some kind of distributed digital currency, and that currency will probably look a lot like Bitcoin. Glass is the same. I have no doubt that something like Glass is part of our future. It’s a first, tentative, and very necessary step into a new generation of user interfaces, a new way of interacting with computing systems and integrating them into our world. We probably won’t wear devices around on our glasses; it may well be surgically implanted. But the future doesn’t happen if you only talk about hypothetical possibilities. Building the future requires concrete innovation, building inconvenient and “creepy” devices that nevertheless point to the next step. And it requires people pushing back against that innovation, to help developers figure out what they really need to build.

Glass will be part of our future, though probably not in its current form. And push back from users will play an essential role in defining the form it will eventually take.

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President Obama participates in first Presidential AMA on Reddit

The President's participation in a user-driven Q&A was a notable precedent in digital democracy.

Starting around 4:30 PM ET today, President Barack Obama made history by going onto Reddit to answer questions about anything for an hour. Reddit, one of the most popular social news sites on the Internet, has been hosting “Ask Me Anything” forums — or AMAs – for years, including sessions with prominent legislators like Representative Darrell Issa (R-CA), but to host a sitting President of the United States will elevate Reddit’s prominence in the intersection of technology and politics. AllThingsD has the story of Reddit got the President onto the site. Reddit co-founder Alexis Ohanian told Peter Kafka that “there are quite a few redditors at 1600 Pennsylvania Ave and at the campaign HQ — given the prominence of reddit, it’s an easy sell.”

President Obama made some news in the process, with respect to the Supreme Court decision that allowed super political action committees, or “Super PACs,” to become part of the campaign finance landscape.

“Over the longer term, I think we need to seriously consider mobilizing a constitutional amendment process to overturn Citizens United (assuming the Supreme Court doesn’t revisit it),” commented President Obama. “Even if the amendment process falls short, it can shine a spotlight of the super-PAC phenomenon and help apply pressure for change.”

President Obama announced that he’d be participating in the AMA in a tweet and provided photographic evidence that he was actually answering questions in an image posted to Reddit (above) and in a second tweet during the session.

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Usain Bolt and steroids

I’m guilty of the Original Sin of the Internet: mistaking truthiness for truth.

A lie can travel halfway around the world before the truth has its boots on.Abraham LincolnShakespeareWinston ChurchillMark Twain

TL;DR: the Internet is full of myth, truth is buried in truthiness, objective reality may itself be a convenient fiction, we are all lost souls wandering in a desert of fabulation and mystery, but Usain Bolt’s coach is not a steroid pusher. Also, how do you decide which links to share?

Yesterday I tweeted a link which wasn’t true, about Usain Bolt and steroids. This shouldn’t be earth-shattering news, that a factual basis isn’t a prerequisite for virality, but I wanted to deconstruct my mistake to learn from it.

Most of the replies I got to the tweet were of the “ugh, how depressing” variety, because it played to the sense that this man’s abnormal accomplishments were unnatural. However, I was contacted by David Epstein of Sports Illustrated after an umptyzillion people had retweeted the link:

When asked, David was kind enough to provide a citation to an NBC story: Linking of Usain Bolt to Admitted Steroid Dealer Completely False.

(Note that the 4:1 testosterone ratios, the doping cycle, and other background on performance enhancing drugs in the original article are true; it’s the specific claim about Bolt’s coach that’s fiction)

I’m guilty of the Original Sin of the Internet: mistaking truthiness for truth.

A greater sin, however, would be failing to learn from mistakes. So, what did I do, how can I do better next time, and how will I make it right?

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The complexity of designing for everywhere

Author Rachel Hinman on the future of mobile design and UX.

In her new book The Mobile Frontier, author Rachel Hinman (@Hinman) says the mobile design space is a wide-open frontier, much like space exploration or the Wild West, where people have room to “explore and invent new and more human ways for people to interact with information.”

In the following interview, Hinman talks about the changing landscape of computing — GUIs becoming NUIs — and delves into the future of mobile and how designers and users alike will make the journey.

What is mobile’s biggest strength? What about it is creating a new frontier?

Rachel Hinman: Humans have two legs, making us inherently mobile beings. Yet for the last 50 years, we’ve all settled into a computing landscape that assumes a static context of use. Mobile’s biggest strength is that it maps to this inherent human characteristic to be mobile.

The static, PC computing landscape is known and understood. Mobile is a frontier because there’s still much we don’t understand and much yet to be discovered. There are lots of breakthroughs in mobile yet to come, making it an exciting place for those who can stomach the uncertainty and ambiguity to be. Read more…

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With new maps and apps, the case for open transit gets stronger

OpenPlans looks to improve transportation infrastructure with open data and open source code.

OpenTripPlanner logoEarlier this year, the news broke that Apple would be dropping default support for transit in iOS 6. For people (like me) who use the iPhone to check transit routes and times when they travel, that would mean losing a key feature. It also has the potential to decrease the demand for open transit data from cities, which has open government advocates like Clay Johnson concerned about public transportation and iOS 6.

This summer, New York City-based non-profit Open Plans launched a Kickstarter campaign to fund a new iPhone transit app to fill in the gap.

“From the public perspective, this campaign is about putting an important feature back on the iPhone,” wrote Kevin Webb, a principal at Open Plans, via email. “But for those of us in the open government community, this is about demonstrating why open data matters. There’s no reason why important civic infrastructure should get bound up in a fight between Apple and Google. And in communities with public GTFS, it won’t.”

Open Plans already had a head start in creating a patch for the problem: they’ve been working with transit agencies over the past few years to build OpenTripPlanner, an open source application that uses open transit data to help citizens make transit decisions.

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On co-creation, contests and crowdsourcing

A portrait of a design contest and what it says about the future of co-creation.

I had decided to update the branding at one of my companies, and that meant re-thinking my logo.

Here’s the old logo:

Original Middleband Group logo

The creative exercise started with a logo design contest posting at 99designs, an online marketplace for crowdsourced graphic design.

When it was all done, I had been enveloped by an epic wave of 200 designs from 38 different designers.

It was a flash mob, a virtual meetup constructed for the express purpose of creating a new logo. The system itself was relatively lean, providing just enough “framing” to facilitate rapid iteration, where lots of derivative ideas could be presented, shaped and then re-shaped again.

The bottom line is that based on the primary goal of designing a new logo, I can say without hesitation that the model works.

Not only did the end product manifest as I hoped it would (see below), but the goodness of real-time engagement was intensely stimulating and richly illuminating. At one point, I was maintaining 10 separate conversations with designers spread across the Americas, Asia and Europe. Talk about parallelizing the creative process.

In the end, the project yielded eight worthy logo designs and not one but two contest winners! It was the creative equivalent of a Chakra experience: cathartic, artistic and outcome-driven at the same time.

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