- Tridium Niagara (Wired) — A critical vulnerability discovered in an industrial control system used widely by the military, hospitals and others would allow attackers to remotely control electronic door locks, lighting systems, elevators, electricity and boiler systems, video surveillance cameras, alarms and other critical building facilities, say two security researchers. cf the SANS SCADA conference.
- Santa Fe Institute Course: Introduction to Complexity — 11 week course on understanding complex systems: dynamics, chaos, fractals, information theory, self-organization, agent-based modeling, and networks. (via BoingBoing)
- Terms of Service Changes — a site that tracks changes to terms of service. (via Andy Baio)
- 3D Printing a Replacement Hand for a 5 Year Old Boy (Ars Technica) — the designs are on Thingiverse. For more, see their blog.
Leveraging the power of emergence to balance flexibility with coherency.
Download a free copy of Building an Optimized Business, a curated collection of chapters from the O’Reilly Web Operations and Performance library. This post is an excerpt by Jeff Sussna from Designing Delivery, one of the selections included in the curated collection.
In 1973, Daniel Bell published a book called “The Coming of Post-Industrial Society”. In it, he posited a seismic shift away from industrialism towards a new socioeconomic structure which he named ‘post-industrialism’. Bell identified four key transformations that he believed would characterize the emergence of post-industrial society:
- Service would replace products as the primary driver of economic activity
- Work would rely on knowledge and creativity rather than bureaucracy or manual labor
- Corporations, which had previously strived for stability and continuity, would discover change and innovation as their underlying purpose
- These three transformations would all depend on the pervasive infusion of computerization into business and daily life
If Bell’s description of the transition from industrialism to post-industrialism sounds eerily familiar, it should. We are just now living through its fruition. Every day we hear proclamations touting the arrival of the service economy. Service sector employment has outstripped product sector employment throughout the developed world. 1
Companies are recognizing the importance of the customer experience. Drinking coffee has become as much about the bar and the barista as about the coffee itself. Owning a car has become as much about having it serviced as about driving it. New disciplines such as service design are emerging that use design techniques to improve customer satisfaction throughout the service experience.
How inclusivity, complexity, and empathy are shaping DevOps.
Over the next five years, three ideas will be central to DevOps: the need for the DevOps community to become more Inclusive; the realization that increasing Complexity of systems is the underlying reason for DevOps; and the critical role of Empathy in the growth and adoption of DevOps. Channeling John Willis, I’ll coin my own DevOps acronym, ICE, which is shorthand for Inclusivity, Complexity, Empathy.
There is a major expansion of the DevOps community underway, and it’s taking DevOps far beyond its roots in agile systems administration at “unicorn” companies (e.g., Etsy or Netflix). For instance, a significant majority (80-90%) of participants at the Ghent conference were first-time attendees, and this was also the case for many of the devopsdays in 2014 (NYC, Chicago, Minneapolis, Pittsburgh, and others). Moreover, although areas outside development and operations were still underrepresented, there was a more even split between developers and operations folks than at previous events. It’s also not an accident that the DevOps Enterprise conference took place the week prior to the fifth anniversary devopsdays and included talks about the DevOps journeys at large “traditional” organizations like Blackboard, Disney, GE, Macy’s, Nordstrom, Raytheon, Target, UK.gov, US DHS, and many others.
The DevOps community has always been open and inclusive, and that’s one of the reasons why in the five years since the word “DevOps” was coined, no single, widely accepted definition or practice has emerged. The lack of definition is more of a blessing than a curse, as DevOps continues to be an open conversation about ways of making our organizations better. Within the DevOps community, old-time practitioners and “newbies” have much to learn from each other.
How do we manage systems that are too large to understand, too complex to control, and that fail in unpredictable ways?
“What is surprising is not that there are so many accidents. It is that there are so few. The thing that amazes you is not that your system goes down sometimes, it’s that it is up at all.”—Richard Cook
In September 2007, Jean Bookout, 76, was driving her Toyota Camry down an unfamiliar road in Oklahoma, with her friend Barbara Schwarz seated next to her on the passenger side. Suddenly, the Camry began to accelerate on its own. Bookout tried hitting the brakes, applying the emergency brake, but the car continued to accelerate. The car eventually collided with an embankment, injuring Bookout and killing Schwarz. In a subsequent legal case, lawyers for Toyota pointed to the most common of culprits in these types of accidents: human error. “Sometimes people make mistakes while driving their cars,” one of the lawyers claimed. Bookout was older, the road was unfamiliar, these tragic things happen. Read more…
SCADA 0-Day, Complexity Course, ToS Tracking, and Custom Manufacturing Prostheses
Storage architectures show simplicity's power and how to build clouds at scale.
Simple systems scale effectively, while complex systems struggle to overcome the multiplicative effect of potential failure points. This shows us why the most reliable and scalable clouds are those made up of fewer, simpler parts.
Ebook Sharing, Distributed Labour Laws, and Two Graduation Speeches
- Publishers Who Don’t Know History … (Cory Ondrejka) — interesting thoughts on publishing. Friends share, borrow, and recommend books. Currently, publishers are generally being stupid about this.
- Regulating Distributed Work — should Mechanical Turk and so on have specific labour laws? This is the case in favour.
- We Are What We Choose — Jeff Bezos’s graduation speech to Princeton’s Class of 2010. Well worth reading.
- The Velluvial Matrix (New Yorker) — Atul Gawande’s graduation speech to Stanford’s School of Medicine. The truth is that the volume and complexity of the knowledge that we need to master has grown exponentially beyond our capacity as individuals. Worse, the fear is that the knowledge has grown beyond our capacity as a society. When we talk about the uncontrollable explosion in the costs of health care in America, for instance—about the reality that we in medicine are gradually bankrupting the country—we’re not talking about a problem rooted in economics. We’re talking about a problem rooted in scientific complexity. (via agpublic on Twitter)