- On Font Design (Kris Sowersby) — The many pairs of hands and eyes involved have made this typeface special for me. For the first time I don’t feel I have ownership of a typeface I have ostensibly “created.” Lovely to read about the design journey for a font.
- Why We Use Go — We use Go because it’s boring. Previously, we worked almost exclusively with Python, and after a certain point, it becomes a nightmare. You can bend Python to your will. You can hack it, you can monkey patch it, and you can write remarkably expressive, terse code. It’s also remarkably difficult to maintain and slow.
- Unfortunately We Have Renewed Our ICANN Accreditation — You can thank ICANN for this policy, because if it were up to us, and you tasked us with coming up with the most idiotic, damaging, phish-friendly, disaster-prone policy that accomplishes less than nothing and is utterly pointless, I question whether we would have been able to pull it off at this level. We’re simply out of our league here.
- Why Good Developers Write Bad Code (PDF) — trigger warning: software development pathologies from the real world.
Tending the DevOps victory garden.
Download a free copy of Building an Optimized Business, a curated collection of chapters from the O’Reilly Web Operations and Performance library. This post is an excerpt by J. Paul Reed from DevOps in Practice, one of the selections included in the curated collection.
Any discussion surrounding DevOps and its methodologies quickly comes to the often delicate issue of organizational dynamics and culture, at least if it’s an accurate treatment of the topic. There is often a tendency to downplay or gloss over these issues precisely because culture is thought of as a “squishy” thing, difficult to shape and change, and in some cases, to even address directly. But it doesn’t need to be this way.
Sam Hogenson, Vice President of Technology at Nordstrom, works hard to make sure it’s exactly the opposite: “At Nordstrom, we value these different experiences and we value the core of how you work, how you build relationships much more than whether or not you have subject matter expertise. It’s a successful formula.” Another part of that formula, Hogenson notes, is the ethos of the organization: “It’s a very empowered workforce, a very decentralized organization; I always remember the Nordstroms telling us ‘Treat this as if it were your name over the door: how would you run your business and take care of your customers?'” [Nordstrom infrastructure engineer Doug] Ireton described it as a “have-coffee culture: if you need to talk to someone, you go have coffee with them.”
Hacking performance across your organization.
I’ve given Web performance talks where I get to show one of my favorite slides with the impact of third-party dependencies on load time. It’s the perfect use case for “those marketing people,” who overload pages with the tracking pixels and tags that make page load time go south. This, of course, would fuel the late-night pub discussrion with fellow engineers about how much faster the Web would be if those marketing people would attend a basic Web performance 101 course.
I’ve also found myself discussing exactly this topic in a meeting. This time, however, I was the guy arguing to keep the tracking code, although I was well aware of the performance impact. So what happened?
The O'Reilly Radar Podcast: Alois Reitbauer on performance hacking, DevOps applications, and fostering a culture of respect.
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In this week’s episode of the Radar Podcast, O’Reilly’s Courtney Nash chats with Alois Reitbauer, chief evangelist at Ruxit, about how DevOps is deeply woven into the Ruxit culture. Reitbauer also talks about how the term “performance hacking” came about at Ruxit, why Chaos Monkey should be applied to systems of people, and why trust across — and between — all departments in an organization is essential.
DevOps beyond DevOps
Performance hacking is a term that emerged at Ruxit about a year ago as the company prepared for the beta launch, Reitbauer said, when they realized as the company scaled up, they needed to bring everyone from all their teams together. “The idea of performance hacking, then,” he noted, “was really, how can we scale up this collaboration between the DevOps teams, the product development teams, and our go-to-market growth hacking teams while we grow as an organization.” The ultimate aim was to figure out how to continue to act like a three-person, one-room startup as the company scaled to a couple hundred people.
One of the approaches embraced at Ruxit is to apply some of the DevOps best practices to their growth hacking and product development strategies. As an example, Reitbauer offered up the idea of Chaos Monkey, as applied not to AWS instances, but to the organization as a whole. The way it works, he explained, is to send a member of a team — any team — away on short notice (or no notice) and see what breaks. Reitbauer said that they’d actually done this and outlined what they learned from the exercise:
We have done it, and it also came up as part of our regular organizational practices. Like, when we had our first very strong conference season — we sent people to different shows all over the place; we picked people from the team who had to go somewhere. And even if people knew they were going to be out of the office in a couple of weeks, they still started to behave as if they would be around all the time, that they wouldn’t be leaving the office. Then, suddenly they were on a plane. They had no time to do their everyday work, and suddenly they realized where they really needed help. So, you don’t even have to make it a total surprise. You just have to plan how to get people out of their regular working behavior to do something else. Then we were able to figure out, ‘We really need somebody else to be able to jump in here or to help somebody out over there.’ It might be a regular holiday or just not daily routine.
Explore the declarative, idempotent, and stateless Puppet DSL.
Before we begin to explore practical best practices with Puppet, it’s valuable to understand the reasoning behind these recommendations.
Puppet can be somewhat alien to technologists who have a background in automation scripting. Where most of our scripts are procedural, Puppet is declarative. While a declarative language has many major advantages for configuration management, it does impose some interesting restrictions on the approaches we use to solve common problems.
Although Puppet’s design philosophy may not be the most exciting topic to begin this book, it drives many of the practices in the coming chapters. Understanding that philosophy will help contextualize many of the recommendations covered.