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Overheard for the Twitterverse
Twitter is an amazing system. It's a messaging platform that can reach almost anyone -- if that person or company knows how to drown out the noise and listen. It's also an amazing way to get across key concepts or ideas, but it doesn't really work to continue an in-depth conversation. Get Satisfaction's new tool, Overheard, helps you find people talking about your company or products and then engage them in conversation. (Disclosure: OATV has an investment in GetSatisfaction.)
Like everything I see from the Satisfactory this feature is very well-designed. It does what it says it does very well and simply, but like all users I am hoping that they add some complexity (um, more features). support for additional platforms, an RSS feed for the page, and the ability to have multiple sets of Overheard terms. I appreciate any tool that helps me increase the signal of Twitter. Overheard does for online what Twitter visualizers do for events -- contain and constrain the conversation to what's relevant now. PS - At our events we've used Twittercamp (Radar post), Popfly, Twittervision, and most recently Chirp.
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Comments: 5
Corey [22 May 2008 08:58 PM]
Getting feedback from users in the community is definitely something that twitter is great at. Get Satisfaction could take it to the next level and aggregate other content about the company via other RSS feeds, forums, and blogs. This would be handy to have one location for all mentions of a company. This would provide a solid pulse for the community view on the company.
painter [23 May 2008 12:38 AM]
Brady, you might want to update the filter to also filter out anything that mentions Limbaugh or Coulter... (might catch those pesky non-relevant Bill O'Reilly mentions where only last names are used.)
Francesco [24 May 2008 09:55 AM]
This service looks a helpful one. I have to send a lot of messages daily and now I will start using this service to increase my business.
Francesco [25 May 2008 09:59 AM]
Features like this are a very invention of the new technology. This helps one to send unlimited number of messages to anywhere in the world and attracts the attention of a lot many people. There are a lot many other applications on the internet that are really interesting.
Dayngr [28 May 2008 09:44 AM]
Shame they never really answered my question tho.