Adam Connor
Adam Connor, most recognizable by his magnificent beard, is an illustrator and designer based in Western Massachusetts. As VP of Organizational Design at Mad*Pow, Adam combines his experience and background in experience design, computer science, illustration and film to help teams create products and services as well as improve their own ability to create and collaborate effectively.
Understanding the rules of critique
Four rules to ensure critiques remain focused, efficient, and effective.
This excerpt was co-authored by Aaron Irizarry.
Register now for the O’Reilly Design Conference, which will be held January 19-22, 2016, in San Francisco. Adam Connor and Aaron Irizarry will present the session, “Discuss design without losing your mind.” Editor’s note: this is an excerpt from our recent book “Discussing Design,” by Adam Connor and Aaron Irizarry.
There are four key rules of critique that we need to keep in mind. Paying attention to these rules will help to ensure that our discussion remains focused, efficient, and effective. It’s the facilitator’s job to make certain these rules are adhered to, but it’s a good idea to share them with the team.
Especially in formal critiques, we want to confirm that all participants know about and understand these rules. Don’t hesitate to review them quickly at the beginning of the discussion or post them in the room where the critique is being conducted.
Everyone is equal
Organizational hierarchy has an uncanny ability to make people feel like their perspectives and opinions carry more or less weight than others. Although it’s true that an organization might make decisions based on what its leaders think as opposed to other employees, it isn’t inherently true that their opinions are more accurate just because they’re executives.
It is important in a critique that we remember this and that everyone’s observations and perspectives are listened to equally. More attention should not be paid to those of a higher position just because of that position. You may be familiar with the acronym HiPPO (Highest Paid Person’s Opinion); it’s a killer when it comes to effective critique. Read more…