Design to reflect human values

The O'Reilly Radar Podcast: Martin Charlier on industrial and interaction design, reflecting societal values, and unified visions.

Abstract_Reflections_Francisco_Antunes_Flickr

Editor’s note: Martin Charlier will present a session, Prototyping User Experiences for Connected Products, at the O’Reilly Solid Conference, June 23 to 25, 2015, in San Francisco. For more on the program and information on registration, visit the Solid website.

Designing for the Internet of Things is requiring designers and engineers to expand the boundaries of their traditionally defined roles. In this Radar Podcast episode, O’Reilly’s Mary Treseler sat down with Martin Charlier, an independent design consultant and co-founder at Rain Cloud, to discuss the future of interfaces and the increasing need to merge industrial and interaction design in era of the Internet of Things.

Charlier stressed the importance of embracing the symbiotic nature of interaction design and service design:

“How I got into Internet of Things is interesting. My degree from Ravensbourne was in a very progressive design course that looked at product interaction and service design as one course. For us, it was pretty natural to think of product or services in a very open way. Whether they are connected or not connected didn’t really matter too much because it was basically understanding that technology is there to build almost anything. It’s really about how you design with that mind.

“When I was working in industrial design, it became really clear for me how important that is. Specifically, I remember one project working on a built-in oven … In this project, we specifically couldn’t change how you would interact with it. The user interface was already defined, and our task was to define how it looked. It became clear to me that I don’t want to exclude any one area, and it feels really unnatural to design a product but only worry about what it looks like and let somebody else worry about how it’s operated, or vice versa. Products in today’s world, especially, need to be thought about from all of these angles. You can’t really design a coffee maker anymore without thinking about the service that it might plug into or the systems that it connects to. You have to think about all of these things at the same time.”

Read more…

Comment

Architecting interactive environments

As our environments become increasing connected, architects must reinvent their roles and become hybrid designers.

Editor’s note: This is an excerpt by Erin Rae Hoffer from our recent book Designing for Emerging Technologies, a collection of works by several authors and edited by Jon Follett. This excerpt is included in our curated collection of chapters from the O’Reilly Design library. Download a free copy of the Designing for the Internet of Things ebook here.

We spend 90% of our lives indoors. The built environment has a huge impact on human health, social interaction, and our potential for innovation. In return, human innovation pushes our buildings continually in new directions as occupants demand the highest levels of comfort and functionality.

Our demand for pervasive connectivity has led us to weave the Internet throughout our lives, to insist that all spaces link us together with our handheld devices, and that all environments be interconnected. Internet-enabled devices creep into the spaces we inhabit, and these devices report back on spatial conditions, such as light, radiation, air quality, and temperature. They also count the number of people stopping at retail displays minute by minute, detect intruders and security breaches, and enable us to open locked doors remotely using our mobile devices; they allow us to modify the environments we occupy.

The space that surrounds us is transforming into a series of interconnected environments, forcing designers of space to rethink the role of architecture and the rules for its formulation. Similarly, designers of emerging technologies are rethinking the role of interfaces and the rules for creating them. During this period of experimentation and convergence, practical construction, and problem solving, architects must reinvent their roles and become hybrid designers, creating meaningful architecture with an awareness of the human implications of emerging technologies. Read more…

Comment

Meta-design: The intersection of art, design, and computation

Modern design products should be dynamic, adaptable systems built in code.

intersect_Bill_Ohl_Flickr

Editor’s note: this post originally appeared on Rune Madsen’s blog. It is reprinted here with permission.

This post is about something I see as a continuing trend in the design world: the rise of the meta-designer and algorithmic design systems.

“Meta-design is much more difficult than design; it’s easier to draw something than to explain how to draw it.” — Donald Knuth, The Metafont Book

Until recently, the term graphic designer was used to describe artists firmly rooted in the fine arts. Aspiring design students graduated with MFA degrees, and their curriculums were based on traditions taught by painting, sculpture, and architecture. Paul Rand once famously said: “It’s important to use your hands. This is what distinguishes you from a cow or a computer operator.” At best, this teaches the designer not to be dictated by their given tool. At worst, the designer is institutionalized to think of themselves as “ideators”: the direct opposite of a technical person.

This has obviously changed with the advent of computers (and the field of web design in particular), but not to the degree that one would expect. Despite recent efforts in defining digital-first design vocabularies, like Google’s Material Design, the legacy of the printed page is still omnipresent. Even the most adept companies are organized around principles inherited from desktop publishing, and, when the lines are drawn, we still have separate design and engineering departments. Products start as static layouts in the former and become dynamic implementations in the latter. Designers use tools modeled after manual processes that came way before the computer, while engineers work in purely text-based environments. I believe this approach to design will change in a fundamental way and, like Donald Knuth, I’ll call this the transition from design to meta-design. Read more…

Comment

An alternate perspective on data-driven decision making

The O'Reilly Radar Podcast: Tricia Wang on "thick data," purpose-driven problem solving, and building the ideal team.

In this week’s Radar Podcast episode, O’Reilly’s Roger Magoulas chatted with Tricia Wang, a global tech ethnographer and co-founder of PL Data, about how qualitative and quantitative data need to work together, reframing “data-driven decision making,” and building the ideal team.

Subscribe to the O’Reilly Radar Podcast

TuneIn, iTunes, SoundCloud, RSS

Purpose-driven problem solving

Wang stressed that quantitative and qualitative need to work together. Rather than focusing on data-driven decision making, we need to focus on the best way to identify and solve the problem at hand: the data alone won’t provide the answers:

“It’s been kind of a detriment to our field that there’s this phrase ‘data-driven decision making.’ I think oftentimes people expect that the data’s going to give you answers. Data does not give you answers; it gives you inputs. You still have to figure out how to do the translation work and figure out what the data is trying to explain, right? I think data-driven decision making does not accurately describe what data can do. Really what we should be talking about is purpose-driven problem solving with data. Read more…

Comment: 1

Signals from Strata + Hadoop World in San Jose, CA, 2015

From data-driven government to our age of intelligence, here are key insights from Strata + Hadoop World in San Jose, CA, 2015.

Experts from across the big data world came together for Strata + Hadoop World in San Jose, CA, 2015. We’ve gathered insights from the event below.

U.S. chief data scientist

With a special recorded introduction from President Barack Obama, DJ Patil talks about his new role as the U.S. government’s first ever chief data scientist, the nature of the U.S.’s emerging data-driven government, and defines his mission in leading the data-driven initiative:

“Responsibly unleash the power of data for the benefit of the American public and maximize the nation’s return on its investment in data.”


Read more…

Comment: 1

An Internet of Things that do what they’re told

Our things are getting wired together, and you're not secure if you can't control the destiny of your private information.

Barbed_wire_Richard_Leonard_Flickr

Editor’s note: The Electronic Frontier Foundation’s Cory Doctorow will be speaking at the Solid Conference in San Francisco June 23-25, 2015. Registration is now open — for more information on the program, visit the Solid website.

The digital world has been colonized by a dangerous idea: that we can and should solve problems by preventing computer owners from deciding how their computers should behave. I’m not talking about a computer that’s designed to say, “Are you sure?” when you do something unexpected — not even one that asks, “Are you really, really sure?” when you click “OK.” I’m talking about a computer designed to say, “I CAN’T LET YOU DO THAT DAVE” when you tell it to give you root, to let you modify the OS or the filesystem.

Case in point: the cell-phone “kill switch” laws in California and Minneapolis, which require manufacturers to design phones so that carriers or manufacturers can push an over-the-air update that bricks the phone without any user intervention, designed to deter cell-phone thieves. Early data suggests that the law is effective in preventing this kind of crime, but at a high and largely needless (and ill-considered) price.

To understand this price, we need to talk about what “security” is, from the perspective of a mobile device user: it’s a whole basket of risks, including the physical threat of violence from muggers; the financial cost of replacing a lost device; the opportunity cost of setting up a new device; and the threats to your privacy, finances, employment, and physical safety from having your data compromised. Read more…

Comments: 3