Scott Jenson

Scott has worked at Apple, Symbian, frog design and Google, working on Mac System 7, Apple's User Interface Guidelines, Newton, Google Mobile Maps, and lots of startups.

The home automation paradox

Humans are messy, illogical beasts — we must create systems that expect us to be human, not punish us for when we are.

Editor’s note: This post originally appeared on Scott Jenson’s blog, Exploring the World Beyond Mobile. This lightly edited version is republished here with permission.

The level of hype around the “Internet of Things” (IoT) is getting a bit out of control. It may be the technology that crashes into Gartner’s trough of disillusionment faster than any other. But that doesn’t mean we can’t figure things out. Quite the contrary — as the trade press collectively loses its mind over the IoT, I’m spurred on further to try and figure this out. In my mind, the biggest barrier we have to making the IoT work comes from us. We are being naive as our overly simplistic understanding of how we control the IoT is likely going to fail and generate a huge consumer backlash.

But let’s backup just a bit. The Internet of Things is a vast sprawling concept. Most people refer to just the consumer side of things: smart devices for your home and office. This is more precisely referred to as “home automation,” but to most folks, that sounds just a bit boring. Nevertheless, when some writer trots out that tired old chestnut: “My alarm clock turns on my coffee machine!”, that is home automation.

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