Between the Bars — snail-mail-to-blogs transcription service for prisoners, to make visible stories that would otherwise be missed. there is a religous program here called Kairo’s in the program inmates are given letters and drawings made by small children not one in that program did not cry, after reading the words of incouragement from those kids. An unmissable reminder of the complexity of human stories, suffering, and situations, the posts range from the banal to the riveting. (via Benjamin Mako Hill)
You Fix The Budget (NY Times) — a simpler version of Budget Hero, which lets you choose policies and see their effect on the deficit. Unlike Budget Hero, the NYT app doesn’t discuss non-deficit consequences of the actions (social consequences, ripple-on economic effects). Like Budget Hero, you can’t add your own policies: you’re forced to choose from the ones presented. Real life is more complex than this simulation, but even something this simple is powerful: by interacting with this, you understand the magnitude of (say) education vs healthcare, and you realize how much of the current debate is froth.
Meet the New Enterprise Customer, a Lot like the Old Enterprise Customer — Ben Horowitz nails the difficulty of selling to the enterprise, and drives a stake through the “they’ll buy our service with their credit cards, like consumers do” myth. xcellent enterprise sales reps will guide a company through their own purchasing processes. Without an enterprise sales rep, many companies literally do not know how to buy new technology products. (via Mike Olson on Twitter)