The Anosognosic’s Dilemma — first part of a series on how the worst kind of ignorance is about your own failings. Even if you are just the most honest, impartial person that you could be, you would still have a problem—namely, when your knowledge or expertise is imperfect, you really don’t know it. Left to your own devices, you just don’t know it. We’re not very good at knowing what we don’t know.
Values are Features (Clay Johnson) — Google is actively investing in social and philanthropic causes, from combating human trafficking to open government. Yet it stands head and shoulders above other technology companies, and the biggest (Apple) is last in line. I just don’t see most people buying a crapper product without egregiously broken values; unless Apple is conducting human sacrifices at the Cupertino campus and it ends up on 20/20, most everyone will be happy to keep buying their iStuff.