Microsoft Garage — Microsoft software experiments, in public. This is awesome.
Creating Empathy on Facebook (NY Times) — On Facebook, teenagers are presented with more options than just “it’s embarrassing” when they want to remove a post. They are asked what’s happening in the post, how they feel about it and how sad they are. In addition, they are given a text box with a polite pre-written response that can be sent to the friend who hurt their feelings. (In early versions of this feature, only 20 percent of teenagers filled out the form. When Facebook added more descriptive language like “feelings” and “sadness,” the figure grew to 80 percent.)